Effective Date: [Insert Date]
Last Updated: [Insert Date]
These Affiliate Terms and Conditions (“Terms”) govern participation in the Sellam Affiliate Programme. By registering as a Sellam Affiliate, you agree to comply with these Terms.
The Sellam Affiliate Programme allows approved individuals, businesses, influencers, content creators, and other eligible persons (“Affiliates”) to promote products available on Sellam and earn commissions on eligible sales generated through their unique affiliate links or referral codes.
The programme is designed to reward Affiliates for bringing genuine customers and sales to Sellam.
To become a Sellam Affiliate, you must:
Be at least 18 years old, or meet any other legal eligibility requirements applicable to you.
Provide accurate registration information.
Provide valid contact and payment information.
Have an active Sellam Affiliate account.
Comply with these Terms and all applicable laws of Ghana.
Complete any verification or KYC requirements requested by Sellam.
Sellam reserves the right to approve or reject any affiliate application.
Each Affiliate is responsible for:
Keeping their login details confidential.
Providing accurate information.
Keeping their account information updated.
Using only their own affiliate account.
Not allowing another person to use their account without Sellam's approval.
An Affiliate must not create multiple accounts for the purpose of obtaining additional commissions or benefits.
After approval, Sellam may provide the Affiliate with a unique:
Affiliate link
Referral code
Promotional code
Other tracking method
The Affiliate may use these tools to promote Sellam products through approved channels.
Affiliate links and codes must not be altered in a way that prevents Sellam from accurately tracking referrals.
Affiliates may promote Sellam through legitimate channels, including:
TikTok
YouTube
Websites and blogs
Email marketing
Personal networks
Content creation
Other channels approved by Sellam
Affiliates must ensure that all promotional content is truthful, professional, and not misleading.
Affiliates must not:
Make false claims about Sellam or its products.
Misrepresent themselves as employees of Sellam.
Claim to be an official Sellam representative unless authorized.
Use deceptive advertising.
Spam customers.
Send unsolicited bulk messages.
Use misleading links.
Use malware, bots, or automated systems to generate clicks or sales.
Manipulate tracking systems.
Purchase products using their own affiliate link to earn commission.
Encourage friends or customers to create fraudulent orders.
Use stolen payment information.
Generate fake orders or fake accounts.
Use Sellam's brand in a misleading or unauthorized manner.
Promote illegal, harmful, offensive, or fraudulent content.
Sellam may immediately suspend an Affiliate suspected of violating these rules.
Affiliates earn commissions only on eligible and successfully completed transactions attributed to their affiliate account.
Commission rates may vary depending on:
Product category
Individual product
Promotional campaign
Affiliate level
Special offers
Other conditions determined by Sellam
Sellam may change commission rates from time to time. Any applicable commission rate will be communicated through the Affiliate platform or programme terms.
A commission will normally be recorded as Pending after an eligible order is successfully attributed to an Affiliate.
The commission may become Approved after:
Payment has been successfully received.
The order has been delivered.
The customer has not returned or cancelled the order.
The transaction has passed Sellam's fraud and compliance checks.
Any applicable return or refund period has expired.
Only approved commissions qualify for payment.
No commission will be payable on orders that are:
Cancelled.
Refunded.
Returned.
Unpaid.
Fraudulent.
Reversed.
Unsuccessfully completed.
If a commission was previously credited and the related order is later refunded, returned, cancelled, or found to be fraudulent, Sellam may reverse the commission.
Approved commissions may be paid through payment methods supported by Sellam.
The Affiliate may be required to provide:
Full name
Phone number
Mobile Money details
Bank account details
Identification information
Tax information where applicable
Sellam may require verification before releasing affiliate payments.
Minimum withdrawal amount: GH₵[Insert Amount]
Payment schedule: [Insert Weekly/Monthly Schedule]
Affiliates are responsible for complying with their own applicable tax obligations arising from income earned through the Sellam Affiliate Programme.
Where Sellam is legally required to deduct or withhold taxes, Sellam may do so and provide the appropriate documentation where applicable.
Sellam may use cookies, referral codes, tracking links, device information, and other technologies to identify and attribute sales to Affiliates.
If a customer's transaction cannot be properly attributed because of technical limitations, expired tracking, deletion of cookies, or other circumstances, Sellam may not be able to credit the Affiliate with a commission.
Customers acquired through an Affiliate remain customers of Sellam.
Affiliates must not:
Claim ownership of Sellam customers.
Collect customer payment directly on behalf of Sellam without authorization.
Make unauthorized promises to customers.
Represent themselves as Sellam employees.
All orders must be completed through Sellam's approved purchasing channels unless otherwise authorized.
Affiliates may use approved Sellam marketing materials provided through the Affiliate Programme.
Affiliates must not:
Register domains containing Sellam trademarks without permission.
Create fake Sellam social media accounts.
Alter Sellam logos in a misleading manner.
Suggest that they own or operate Sellam.
Use Sellam branding for unrelated products or services.
Sellam may request that an Affiliate remove any unauthorized promotional material.
Affiliates must comply with the rules of each social media or advertising platform they use.
Affiliate advertisements must be honest and clearly indicate the Affiliate relationship where required.
Affiliates must not use misleading advertisements designed to make customers believe that a personal account or advertisement is an official Sellam advertisement unless Sellam has authorized it.
Sellam actively monitors affiliate activities for fraud and abuse.
Examples include:
Fake orders
Fake accounts
Self-referrals
Multiple accounts
Artificial clicks
Cookie manipulation
Automated traffic
Payment fraud
False customer information
Commission manipulation
Collusion with customers
Repeated fraudulent returns
Where fraud is suspected, Sellam may investigate, suspend commissions, freeze an account, reverse commissions, or terminate the Affiliate's participation.
Sellam may suspend an Affiliate account if:
The Affiliate violates these Terms.
Fraud is suspected.
False information is provided.
The Affiliate engages in abusive marketing.
The Affiliate damages Sellam's reputation.
The Affiliate violates applicable law.
The Affiliate attempts to manipulate the commission system.
During an investigation, pending commissions may be temporarily held.
Either Sellam or the Affiliate may terminate participation in the programme.
Upon termination:
Affiliate links may stop working.
Promotional privileges may be withdrawn.
Unapproved commissions may be cancelled where permitted under these Terms.
Any legitimate approved balance will be handled according to Sellam's payment procedures and applicable law.
Termination due to fraud or serious misconduct may result in forfeiture of commissions associated with the violation.
Affiliates may receive confidential information relating to Sellam, including:
Commission structures
Promotional campaigns
Business information
Customer information
Affiliate performance information
Non-public product or pricing information
Affiliates must not disclose confidential information without Sellam's permission.
Affiliates must respect customer privacy.
Affiliates must not collect, store, sell, or misuse customers' personal information obtained through their promotional activities.
Affiliates must comply with applicable privacy and data-protection requirements.
Participation in the Sellam Affiliate Programme does not make an Affiliate an employee, agent, partner, franchisee, or legal representative of Sellam.
Affiliates are independent participants and are responsible for their own activities, expenses, taxes, and legal obligations.
Sellam may modify:
Commission rates
Eligible products
Payment procedures
Affiliate requirements
Promotional rules
Programme features
Changes will be communicated through the Affiliate platform, website, email, or another appropriate method.
Sellam will make reasonable efforts to maintain the Affiliate Programme, but we do not guarantee that the programme will always operate without interruption or technical problems.
Sellam is not responsible for losses caused by circumstances beyond its reasonable control.
Nothing in these Terms removes or limits rights or protections that cannot legally be excluded under applicable Ghanaian law.
These Terms are governed by the laws of the Republic of Ghana.
Any dispute relating to the Sellam Affiliate Programme will be handled in accordance with applicable Ghanaian law and the appropriate dispute-resolution process.
For questions about the Affiliate Programme, contact:
Sellam Affiliate Support
Email: support@sellamgh.com
Phone: +233 249 732 098
Address: Y89 Hospital Road, New Tafo-Akyem, Eastern Region, Ghana
Digital Address: EE-1320-6701
Website: www.sellamgh.com
By registering for and participating in the Sellam Affiliate Programme, you confirm that:
You have read and understood these Terms and Conditions.
The information you provide is accurate.
You will promote Sellam honestly and responsibly.
You will not engage in fraudulent or misleading activities.
You understand that commissions are paid only on eligible transactions.
You agree to comply with Sellam's policies and applicable laws of Ghana.
Sellam reserves the right to enforce these Terms to protect its customers, Affiliates, business, and platform.